Frequently Asked Questions
Get transparent, straight answers to common questions about house washing, safety, and pricing.
Traditional pressure washing uses high-pressure water (often 3,000+ PSI) to blast dirt away mechanically. While fine for concrete, this aggressive force can split wood, erode brick mortar, and rip window seals on vinyl siding.
Soft washing uses low pressure (under 500 PSI, comparable to a strong garden hose nozzle) combined with eco-safe sanitizing agents. This chemical process kills the root systems of mold, algae, and lichens, keeping surfaces clean 4-6x longer without structural damage.
The dark streaks on your roof are a hardy biological organism called Gloeocapsa magma (a type of cyanobacteria). It feeds on the limestone filler in modern roof shingles. Left untreated, it will rot shingle fibers, degrade glue bonds, cause premature shingle loss, and significantly increase your home cooling costs by absorbing heat.
Absolutely not when cleaned by Pinnacle. Our Landscape Shield Protocol ensures complete plant safety. Before we start, we thoroughly saturate your plants, lawns, and gardens with clean water so their root systems can't absorb any cleaning compounds. We apply specialized plant protection sprays and continuously rinse everything throughout the wash process. Our solutions biodegrade safely into harmless salt water within hours.
During our Watertight Pre-Audit, we mask all exterior electrical outlets, cameras, keyholes, and light fixtures using high-grade waterproof tape. We verify that all doors and windows are fully sealed before a single drop of water is applied to the siding.
Never. Under our Fair-Price Guarantee, we do not perform "neighborhood profiling" (charging higher rates in wealthier ZIP codes). Our pricing is calculated strictly and transparently based on square footage, linear footage of gutters, or layout dimensions. You receive an itemized, flat-rate quote upfront, with zero bait-and-switch surprises.
You do not need to be home! We ask that you complete our quick Neighborly Prep Checklist before our team arrives: 1) Close and latch all windows and doors, 2) Move patio furniture and cars away from the washing zones, and 3) Ensure outdoor water spigots are accessible and turned on. We handle the rest and send photos of the completed work to your phone.
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Greenville's trusted neighborhood partner. Dedicated to keeping our community looking its best, one home at a time.